Returns and Exchanges

At Happi Mi Nutrition, we want you to be completely satisfied with your purchase. We understand that sometimes returns or exchanges are necessary, so we’ve made the process as straightforward as possible.

Return Policy

- Eligibility: All products purchased directly from our website can be returned within 30 days of delivery, provided that the product is unopened and in its original packaging.
- Condition: To qualify for a return, the product must be unused, unopened, and in the same condition that you received it.
- Refund: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, a credit will be applied to your original method of payment within 7-10 business days.

Exchange Policy

- Product Exchanges: If you received a defective or damaged product purchased directly from our website, we are happy to offer an exchange. Please contact our customer service team within 30 days of delivery to arrange an exchange.
- Instructions: To initiate an exchange, email our customer service team at contact@happiminutrition.com with your order number and details of the issue. We will provide you with the next steps and shipping instructions.

Purchases from Other Platforms

- Amazon Purchases: If you purchased our products on Amazon.com, please contact Amazon Customer Service directly to process your return or exchange according to their policies.
- eBay Purchases: If you purchased our products on eBay.com, please send us a message through eBay’s platform to initiate a return or exchange.

Return Process for Website Purchases

1. Contact Us: Start your return by emailing our customer service team at contact@happiminutrition.com with your order number and reason for the return.
2. Return Shipping: You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.
3. Processing Time: Please allow 7-10 business days for us to process your return and issue your refund or exchange.

Important Notes

- Non-Returnable Items: Opened products, items purchased on sale, or items beyond the 30-day return window are non-returnable.
- Shipping: We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee that we will receive your returned item.

Contact Us

If you have any questions about our returns and exchanges policy, please don't hesitate to reach out to our customer service team at contact@happiminutrition.com

Thank you for choosing Happi Mi Nutrition. Your satisfaction is our top priority!